Thankyou for using the Bago Vineyards website.
Bago Vineyards is committed to preserving the integrity of any personal information we collect. Bago Vineyards is bound by and will always comply fully with the National Privacy Principles set out in the Privacy Act 1988 (Commonwealth) (the Act). A copy of the National Privacy Principles may be obtained by following this link to the Federal Privacy Commissioners Web site www.privacy.gov.au
Bago Vineyards may need to change its privacy statement from time to time, due to internal changes, or in order to serve your needs better. Bago Vineyards will use reasonable efforts to publish any such changes.
Bago Vineyards will only collect, use or disclose personal information in accordance with the Act and this privacy policy.
If you have any questions about this privacy statement you can contact us directly:
Privacy Officer
Bago Vineyards
P.O. Box 107, Wauchope NSW 2446, Australia
Phone: +61 2 6585 7099
Email: info@bagovineyards.com.au
When we collect information from an individual, we will ensure that we do so in a fair manner and that we let the individual know where and how to contact our organisation. We will only collect information that is necessary for one or more of our functions or activities.
What is personal information?
Personal information means information or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about a person whose identity is apparent, or can be reasonably ascertained, from the information or opinion.
Collection of personal information by Bago Vineyards
Bago Vineyards will, from time to time collect and use personal information. The types of personal information collected and the purposes for which that personal information will be used will depend on the circumstances
We do not collect personal information when you visit our website unless you complete the online form to make a purchase via our website, or the application form to subscribe to our monthly newsletters.
What we do with personal information
If you use the online forms to contact us, we will only use the information you give us to respond to you.
We will use the information you give us on the application form to let you know about special events which may be of interest to members generally, or in your particular location, including:
- Wine Tastings
- Exclusive wine offers
- Exclusive wine and food events
- Bago Vineyards Newsletter
- Information on new releases
We will not sell to, or otherwise share with, any third party your personal information. However:
- We may use independent researchers to assist us in better understanding and servicing the needs of members of our database and we may give those researchers access to some or all of our database to conduct this research.
- We may be required or authorised by law to disclose personal information, for example to law enforcement agencies; or we may disclose information with an individual’s consent.
It is necessary for us to obtain your date of birth, to ensure that we do not supply alcohol to minors. We also provide name and address information to transport companies in order to deliver purchases of wine.
Requesting changes or access
You can request not to receive a particular type of communication from us, or you can withdraw from receiving communications from Bago Vineyards altogether at any time.
We are also happy to provide you with details of all your personal records at your request. There are certain exemptions that may apply to the provision of that information. Bago Vineyards may charge an administration fee for granting access to information.
To contact us regarding your personal information, please use one of the methods above. We will ask you to confirm your identity before providing your information.
Website security
Our goal is to protect the security of the personal information we collect. All communications through our website occur in a secure environment using the latest technology.
Your IP address is automatically logged by our Web server. We use your IP address to help diagnose problems with our server and to administer our Web site. Your
IP address is also used to gather broad demographic information.
This site contains links to other sites. Bago Vineyards is not responsible for the privacy practices or the content of such Web sites.
Personal information will be managed confidentially and securely and destroyed appropriately when no longer required.
We will also monitor and implement appropriate technical advances or management processes in order to safeguard your personal information.
We use ‘cookies’ (a small amount of information sent from our server to your computer) to enhance the performance of the website. These are ‘session-based’ and do not stay on your computer permanently.